HEAVENLY HARLOTS MAID CLEANING SERVICES™ North Dakota Terms Of Service
Applies to All ND Bookings & All Service Tiers
Last Updated: December 2025
These Terms of Service (“Terms”) govern all bookings, payments, interactions, and communications with Heavenly Harlots LLC (“Company”).
By booking, submitting payment, or checking an acceptance box, the Client agrees to these Terms.
Digital acceptance is enforceable under E-SIGN and UETA.
1. DEFINITIONS
1.1 Client — The individual or entity purchasing services.
1.2 Company — Heavenly Harlots LLC, operating as Heavenly Harlots Maid Cleaning Services™.
1.3 Contractor — A trained independent contractor performing the cleaning service; not an employee of the Client.
1.4 Premises — The North Dakota location where services occur.
1.5 Service Tiers — Tier 1 (Standard Professional Cleaning, Fully Clothed), Tier 2 (Deluxe/Cosplay/Lingerie/Fishnets – Non-Topless), Tier 3 (Topless – North Dakota only).
1.6 Adult-Themed Attire — Lingerie, cosplay, transparent outfits, novelty attire permitted as defined in ND law and the selected service tier.
1.7 No-Contact Rule — A strict prohibition on any physical contact between Client (or guests) and Contractors.
2. NATURE OF SERVICES
2.1 The Company provides household cleaning services, with optional novelty attire depending on the tier selected.
2.2 Contractors provide cleaning only. No companionship, escorting, fetish acts, or sexual services are offered or permitted. At no time does conversation, attire, or presentation convert the service into companionship or entertainment for hire.
2.3 Contractors may decline unsafe, hazardous, or unreasonable tasks.
2.4 Any attempt to solicit sexual conduct results in immediate termination without refund and may result in legal action.
3. BOOKING, PAYMENT & PRICING
3.1 All bookings require payment of the applicable non-refundable Scheduling Fee.
Remaining service charges, including hourly rates, add-ons, and travel fees, are due as invoiced prior to service commencement unless otherwise approved in writing.
3.2 A booking is confirmed only after payment is received and verified.
3.3 Pricing may change; confirmed appointments retain the rate paid.
3.4 Client affirms they are 18+ and no minors will be present or able to observe the service.
Pricing is governed by internal ND pricing documents for Tier 1, Tier 2, and Tier 3.
4. NON-REFUNDABLE PAYMENT POLICY
4.1 Mandatory Non-Refundable Fees
All fees paid at booking are 100% non-refundable, including:
• Scheduling fees
• Hourly minimums
• Add-ons
• Mileage/travel fees
• Tier upgrades
• Weekend/holiday premiums
These fees compensate for schedule reservation, contractor allocation, preparation, travel planning, and lost opportunity costs.
Including early termination caused by Client conduct, unsafe conditions, or violation of these Terms.
4.2 Client Cancellations
Any cancellation initiated by the Client—including emergency, illness, weather, transportation issues, or change of mind—results in complete forfeiture of all fees.
4.3 Rescheduling
One reschedule is allowed with 72+ hours’ notice.
Rescheduling inside 72 hours is treated as a cancellation.
4.4 Company Readiness to Perform
Fees remain non-refundable if the Company is ready, willing, and able to perform the service.
4.5 Definition of “Company Cancellation”
A refund is issued only when the Company cancels the appointment for internal reasons unrelated to Client breach, safety, or legal compliance.
4.6 Termination Caused by Client Breach Is NOT a Company Cancellation
No refund is issued if termination occurs due to:
• Unsafe or hazardous conditions
• Presence of minors
• Violation of the No-Contact Rule
• Sexual comments or behavior
• Intoxication or drug use
• Recording without consent
• Failure to secure pets
• No-call/no-show
• Failure to provide access
• Misrepresentation of home conditions
• Attempts to solicit sexual services
4.7 Impossibility Events (ND Emergency Conditions)
If service cannot occur due to ND state-of-emergency conditions (road closures, law enforcement orders, etc.), the appointment will be rescheduled, not refunded.
5. RESCHEDULING POLICY
5.1 One complimentary reschedule permitted with 72+ hours’ notice.
5.2 Reschedules inside 72 hours = cancellation.
5.3 Additional reschedules require new payment.
5.4 Substitute contractors may be assigned.
6. NO-CALL / NO-SHOW
A no-call/no-show occurs if:
- Client does not answer the door
• Client fails to provide access
• Client is unreachable within 20 minutes of contractor arrival
In such cases:
• All prepaid fees are forfeited
• Contractor may depart immediately
• A $50 no-show travel fee will be billed and is immediately due.
7. CLIENT CONDUCT & NO-CONTACT POLICY
7.1 Absolute No-Contact Rule
No touching, attempting to touch, blocking, cornering, or invading personal space.
Violation = termination without refund + possible legal action.
7.2 Unacceptable Conduct
The Client must maintain a safe and respectful environment. Prohibited conduct includes:
- Sexual comments, solicitation, or innuendos
• Attempts to escalate service into adult activity
• Harassment, intimidation, or hostility
• Off-platform solicitation or attempts to privately hire contractors
• Providing false identity information
• Recording without written consent
Attempting to initiate personal relationships, follow-up meetings, or private contact with contractors during or after service
7.3 Client Duties
Client must:
• Secure pets
• Provide safe access
• Secure firearms
• Remove fragile items
• Disclose hazards
Failure may result in immediate termination without refund.
8. SAFETY & RIGHT TO REFUSE SERVICE
Contractors may refuse or immediately stop service if the Premises contains:
- Hazardous materials
• Biohazards, mold, infestation
• Unsecured weapons
• Illegal drug use
• Hostile or inappropriate behavior
• Intoxicated or impaired individuals
• Minors entering or observing service
• Unsafe or unsanitary conditions
All prepaid fees are forfeited.
The Company may refuse service to any individual for safety or policy reasons.
For multi-day or destination bookings, the Company may require lodging, per diem, and adjusted scheduling parameters as a condition of service.
9. RECORDING, PRIVACY & IDENTITY PROTECTION
9.1 No recording without a signed Recording Consent Form.
9.2 Contractor identities and personas are Company intellectual property.
9.3 Unauthorized recordings may result in civil damages and attorney-fee recovery.
9.4 Client information is confidential.
10. CHARGEBACK LIABILITY
10.1 Chargebacks filed in violation of these Terms constitute breach of contract.
10.2 If the Company prevails, the Client must pay:
• Chargeback fees
• Attorney fees
• Administrative fees
• Contractor/attorney travel expenses
• Collection costs
10.3 Fraudulent disputes may be escalated to civil or criminal action.
11. NON-DISPARAGEMENT
Client may not publish false, defamatory, misleading, or harmful statements about the Company or its contractors.
Violations may result in civil damages and recovery of attorney fees.
12. INDEPENDENT CONTRACTOR STATUS
12.1 Contractors are independent; not employees of the Client.
12.2 Client may not solicit contractors privately.
12.3 Contractors may decline tasks beyond scope or safety.
12.4 Any attempt to solicit, hire, or engage a contractor outside the Company platform, including after service completion, constitutes material breach and may result in liquidated damages.
13. LIMITATION OF LIABILITY
Company is not responsible for:
• Pre-existing damage
• Fragile unsecured items
• Allergic reactions to cleaning products
• Conditions beyond reasonable service scope
Liability is limited to the amount paid for that appointment.
14. GOVERNING LAW, VENUE & LEGAL COSTS (ND ONLY)
14.1 Governed exclusively by North Dakota law.
14.2 All disputes must occur in Grand Forks County, ND.
14.3 If the Company prevails, the Client must pay:
• Attorney fees
• Court fees
• Arbitration costs
• Expert witness fees
• Documentation fees
• Enforcement and collection costs
14.4 Client bears all legal expenses for their own claims unless ND law states otherwise.
15. MANDATORY ARBITRATION & CLASS ACTION WAIVER
15.1 Disputes must first be submitted to the Company with a 30-day resolution period.
15.2 Unresolved matters go to binding arbitration in Grand Forks, ND.
15.3 Client waives:
• Jury trial
• Court litigation
• Class actions
• Representative actions
15.4 Arbitration decisions are final and enforceable.
16. ACCEPTANCE OF TERMS
Client confirms:
• They have read and understand these Terms
• They agree to all safety, conduct, and non-refund provisions
• They understand topless services are ND private-residence only
• They agree to all financial, legal, and arbitration obligations
including all tier-specific rules and state addenda.
These Terms form a binding contract with Heavenly Harlots LLC.
17. ADDITIONAL TIME, OVERTIME & IMMEDIATE PAYMENT REQUIREMENTS
17.1 Authorization of Additional Time
If the Client requests additional tasks or service time, or if the job requires more time than originally booked, the Contractor is authorized to continue services at the applicable hourly rate for that tier.
Approval may be written, verbal, or implied by Client instruction.
17.2 Billing for Extended Time
Additional time is billed at the current hourly rate for:
• Tier 1 Standard
• Tier 2 Cosplay/Lingerie
• Tier 3 Topless (ND only)
Billing is calculated in 30-minute increments unless otherwise specified.
17.3 Immediate Payment Requirement (Mandatory)
All additional time must be paid immediately before additional services continue.
Payment must be processed using the method on file or another method approved by the Company.
If the Client refuses or fails to provide immediate payment:
• The contractor will stop service immediately
• The appointment will end at that time
• All previously paid fees remain fully earned
The Company does not issue invoices for later payment of extended time.
17.4 Contractor Right to Decline Overtime
Contractors may refuse extended hours if:
• Safety concerns exist
• Scheduling does not allow additional time
• Home conditions exceed reasonable scope
17.5 No Assumption of Flat Rates
Cleaning times vary by home condition.
Additional hours are not included in the original booking unless explicitly stated.
17.6 Mandatory Pre-Authorization (Recommended for Security)
The Client authorizes the Company to charge the payment method on file for additional hours, overtime, add-ons, or unpaid balances resulting from scope expansion.
18. EARLY COMPLETION, ESTIMATED TIME & CREDIT POLICY
18.1 Estimated Hours Are Not Guarantees
All estimates provided during booking or consultation are approximate only and may vary depending on:
• Actual home condition
• On-site task expansion
• Safety considerations
• Client requests
• Service tier requirements
The Client acknowledges that estimates are not binding guarantees.
18.2 Minimum Billing Requirement Still Applies
If the job is completed in less time than expected, the Client is still responsible for:
• The non-refundable scheduling fee
• The minimum billable hours for the selected tier
• Any add-ons requested
Minimum billable durations per booking:
Tier 1: 2 hours minimum
Tier 2: 2 hours minimum
Tier 3: 2 hours minimum (ND private residences only)
The Company will never reduce billing below the minimum requirement.
18.3 Use of Remaining Time (Highly Encouraged)
If a Contractor finishes all primary cleaning tasks early, the Client is encouraged to request additional tasks that are:
• Reasonable
• Safe
• Within service boundaries
• Completed within the booked attire tier
• Non-sexual and compliant with Tier 2 and Tier 3 rules
Appropriate examples include:
Light organization
Additional surface cleaning
Extra tidying
Extra room attention
Allowable add-ons at applicable pricing
This ensures the Client receives full value for the booked time.
18.4 When Early Completion Generates Credit
If the Client does not have additional legitimate tasks for the Contractor and the job is fully completed in less time:
The unused portion may be issued as a future-time credit, subject to all of the following:
Credit applies only above the minimum billable hours.
Credit is non-transferable, non-refundable, and has no cash value.
Credit may only be applied to future Tier 1 or Tier 2 bookings unless the Company specifically approves a Tier 3 application.
The Company maintains sole discretion in issuing or applying credits.
Credits expire 90 days after the original appointment unless otherwise approved.
18.5 No Credit When Client Dismisses Contractor Early
If the Client instructs the Contractor to:
• Leave early
• End the appointment
• Terminate services before scheduled completion
• “Go home” despite available remaining time
Then no credit or refund of any kind will be provided.
All previously paid fees remain fully earned.
This prevents misuse of time-based credits and protects Contractors from forced early dismissal.
18.6 No Credit for Client-Caused Delays
Credits are not issued when early completion results from:
• Misrepresented home condition
• Lack of access to rooms or areas
• Client interruptions
• Unsafe conditions
• Pets not secured
• Minors being present
• Any behavior causing restricted work
• Any Tier 2 or Tier 3 boundary violations
In these cases, full payment remains due with no credit issued.
18.7 Credit Issuance Does Not Apply to Scheduling Fees
The $200 scheduling fee is always earned and non-refundable and is never included in or converted to credit.
18.8 Credits Cannot Offset Tier Increases or Special Charges
Credits may not be used to bypass:
• Tier upgrades
• Weekend or holiday premiums
• Travel/mileage fees
• Add-on pricing
• Overtime charges
• Safety surcharges
19. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
20. MODIFICATION & PRECEDENCE
The Company may update these Terms at any time. The version in effect at the time of booking governs the service. Tier-specific rules and state addenda control where applicable.
Thank you for reviewing our Terms of Service.
At Heavenly Harlots Maid Cleaning Services™, excellence is the standard, and your experience is our priority.
Our policies are designed to protect both our clients and our elite contractors while ensuring every visit is carried out with sophistication, discretion, and premium-quality service. When expectations are clear, your appointment becomes seamless, stress-free, and effortlessly luxurious.
If you require clarification or guidance, our team is here to assist.
We look forward to delivering a refined, high-class cleaning experience unlike anything else in North Dakota.
These Terms of Service govern all North Dakota bookings with Heavenly Harlots Maid Cleaning Services™. By proceeding with scheduling, payment, or service, the Client acknowledges full understanding and acceptance of all policies contained herein. Policies may be updated as needed to maintain safety, legal compliance, and service quality. Continued use of our services constitutes agreement to the most current version of these Terms.